Warranty Policy

Apex Rx Recovery products are manufactured with high quality parts designed to last. The limited warranty covers:

1. Percussion Massage gun / devices:

  • 30 days for the device / charger
  • 30 days for the Lithium Ion Batteries
  • 30 days for the attachments

2. TENS / EMS devices:

  • 90 days for the device
  • 30 days for the pads

3. Cryoball:

  • 1 Year

This warranty provided herein shall be the sole and exclusive warranty. There shall be no other warranties expressed or implied, including any implied warranty of merchantability or fitness, or any other obligation on the part of the company with respect to products covered by this warranty. Apex Rx Recovery shall have no liability for any incidental, consequential or special damages. In no event shall this warranty require more than the repair or replacement of any part or parts which is found to be defective within the effective warranty period. No refunds will be given. If replacement parts for defective materials are not available, Apex Rx Recovery reserves the right to make product substitutions in lieu of repair or replacement.

This warranty does not apply to damage that Apex RX Recovery determines to be from repairs made or attempted by anyone other than Apex Rx Recovery authorized personnel, misuse, alterations, abuse, normal wear and tear, lack of maintenance, or accidents. For any warranty issues, please email info@ApexRxRecovery.com.

This warranty does not cover damage caused by misuse or abuse, accident, liquids including but not limited to water or lotions, the attachment of any unauthorized accessories, alteration to the product, improper use, unauthorized repairs or modifications, improper use of electrical power supply, loss of power, variation in line voltage, dropped product, malfunction or damage of an operating part from failure to provide manufacturer's recommended maintenance, transportation damage, theft, neglect, vandalism or environmental conditions.

This warranty does not extend to the purchase of opened, used, repaired, repackaged and/or resealed products, including but not limited to the sale of such products on Internet auction sites and/or sales of such products by surplus or bulk resellers. Any and all warranties or guarantees shall immediately cease and terminate as to any products or parts thereof which are repaired, replaced, altered, or modified without the prior express and written consent of Apex Rx Recovery.

This warranty provides you with specific legal rights. You may have additional rights, which may vary from state to state. Because of individual state regulations, some of the above limitations and exclusions may not apply to you.